• Sendal mhow, Rau, Indore, Madhya Pradesh
  • support@trailsofteak.com
  • Follow Us:

Refund and Return Policy

At ARR Resort – A Unit of ARR Tradecom, operating under the brand name Trails of Teak, we value your satisfaction and aim to provide transparent and fair refund and return policies for all bookings and services.

1. Room Booking Cancellation

  • Cancellations made more than 7 days prior to the check-in date are eligible for a full refund.
  • Cancellations made within 3–7 days of check-in will incur a 50% cancellation fee.
  • No refunds will be issued for cancellations made less than 72 hours before check-in.
  • No-show bookings are non-refundable.

2. Early Check-Out

  • If a guest chooses to check out before the scheduled date, no refund will be provided for the unused nights.

3. Date Modifications

  • Date changes are subject to availability and must be requested at least 5 days before the original check-in date.
  • If the revised dates have higher rates, the difference must be paid by the guest.

4. Refund Processing

  • Refunds, if applicable, will be processed within 7–10 business days to the original payment method.
  • Transaction fees charged by payment gateways or banks are non-refundable.

5. Group Booking & Event Cancellation

  • For group bookings and private event reservations, a separate agreement applies with specific cancellation clauses.
  • Advance payments for events are non-refundable unless explicitly stated in the event agreement.

6. Force Majeure

  • ARR Resort is not responsible for delays, cancellations, or no-shows due to force majeure events (natural disasters, pandemic, political unrest, etc.).

7. Contact Us

For any questions or refund requests, please reach out to us:

Trails of Teak
Sendal, Mhow, Rau, Indore, Madhya Pradesh
Phone: +91 7506174311
Email: support@trailsofteak.com

We reserve the right to update our Refund and Return Policy at any time. Updates will be posted on this page with the latest revision date.